Cancellation , Return & Exchange Policy
Shreetatvam follows a friendly policy to ensure your purchases are free of stress. We are always with you, before and after your purchase. As an additional measure, please read through the following terms & conditions prior to making a purchase.
CANCELLATIONS & RETURNS
IN ALL CASES OF RETURNS & CANCELLATIONS, YOU CAN DROP US A MAIL AT firstname.lastname@example.org AND YOU WILL GET A REVERT WITHIN 48 WORKING HOURS.
Size Exchange: If the customer has any size issue with the product delivered then he/she needs to mail us at Support@shreetatvam.co.in. within 24 Hours from the date of delivery the parcel. If a reverse pickup facility is available on your pin code we will arrange a pick-up for the same place of delivery and re-send the product. The reverse pick up charges are to be borne by the customer that is Rs 300. Please Note: Reverse pick-up might not be available on few pin -codes in this case customer is requested to send back with customer name and mobile number on it. Exchange are allowed on size issues only. Exchange will not be issued on product exchange. All purchases made on offers and discounts are non exchangeable.
Return : We don’t take returns on items sold once.
Damaged/Wrong Delivery: If it’s a damaged/defective product, incorrect item sent, we will replace the product with the next fastest possible courier facility. However, when a product is shipped from our warehouse it goes under 5 layers of quality check and we record the process for your reference as well. Still, if there is an issue with the product, we would resolve it for you.
When Exchange is not accepted?
- Exchange not accepted due to color Difference. 10 % Colour difference might be there due to screen resolution and lights.
- Exchanges are not accepted if Customer does not like the material or colour of the product order. As we use the best quality material in the market and all product details are mentioned in the Product description. We would suggest you to please read all the details before placing the order.
If you have to cancel any order, please do it within 24 hours of placing the order by contacting us at email@example.com Such a refund will be initiated after deducting the payment gateway charges (2.5%).